At luck75, your privacy is not an afterthought — it is built into every layer of how we operate. This Privacy Policy explains precisely what personal data we collect from Pakistani players, why we collect it, how it is stored and protected, who it is shared with, and what rights you hold over your own information. Please read this document carefully alongside our Terms & Conditions and Responsible Gaming policy.
These six principles summarise the core commitments luck75 makes to every Pakistani player regarding their personal information. Full details follow in the legal sections below.
luck75 only collects the personal data that is strictly necessary for account registration, identity verification, payment processing, and legal compliance. We do not harvest data for resale or unrelated profiling purposes.
All personal and financial data transmitted between your device and luck75's servers is protected by 256-bit TLS/SSL encryption — the same standard used by major international banks operating in Pakistan including HBL and UBL.
Identity documents such as your CNIC or passport are collected solely to comply with age verification (21+) and anti-money-laundering (AML) obligations. These documents are encrypted at rest and accessible only to authorised compliance personnel.
luck75 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing agencies. Any data shared with external partners is strictly limited to what is needed for payment processing or platform operations.
You retain the right to access, correct, export, or request deletion of your personal data at any time. These rights can be exercised by contacting our support team — no complex procedures, no unnecessary delays, no bureaucratic runaround.
luck75 does not hold your data indefinitely. Retention periods are defined by legal obligations — typically five to seven years for transaction records — after which data is securely deleted or anonymised in line with international data protection standards.
This Privacy Policy ("Policy") is published by luck75, the operator of the online casino and sports betting platform available at https://luck75.org ("the Platform"). This Policy explains how luck75 collects, processes, stores, and protects the personal data of individuals who visit or register on the luck75 platform, with particular reference to players based in Pakistan.
luck75 is committed to handling your personal data responsibly, transparently, and in line with internationally recognised data protection principles — including those reflected in the General Data Protection Regulation (GDPR) and comparable frameworks. While Pakistan's Personal Data Protection Bill continues to evolve, luck75 voluntarily applies these higher international standards to all Pakistani player data.
By creating a luck75 account, making a deposit, placing a bet, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use the luck75 platform.
Data Controller: luck75 acts as the data controller in respect of personal data collected through the luck75 platform. For data-related queries, you may contact us at [email protected]. We will respond to all data subject requests within thirty (30) calendar days.
luck75 collects personal data through several channels: directly from you during registration and platform use, automatically through your device and browser as you interact with the platform, and in some cases from authorised third-party verification services. The categories of personal data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, selfie or photo ID | Provided by you during registration & KYC |
| Contact Data | Email address, Pakistani mobile number, residential address | Provided by you during registration |
| Financial Data | JazzCash / EasyPaisa account numbers, HBL / UBL bank account details, USDT wallet address, transaction history | Provided by you during deposits & withdrawals |
| Technical Data | IP address, device type, browser type, operating system, session duration, login timestamps | Collected automatically via platform systems |
| Behavioural Data | Games played, bets placed, betting markets accessed, session patterns, promotional interactions | Collected automatically via platform activity logs |
| Communications Data | Support chat transcripts, emails sent to luck75, feedback submissions | Provided by you when contacting support |
luck75 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request — in which case such data is processed solely to fulfil the responsible gaming obligation.
Pakistani KYC Requirements: To comply with anti-money-laundering obligations, luck75 is required to verify the identity of all players before processing withdrawals. CNIC verification is the primary method used for Pakistani players. Your CNIC data is stored in encrypted form and is never shared with marketing partners.
luck75 processes your personal data only where a lawful basis exists for doing so. The lawful bases we rely on are: performance of a contract (your account agreement with luck75), compliance with a legal obligation, your explicit consent, and our legitimate interests where these are not overridden by your privacy rights.
The specific purposes for which luck75 uses your personal data include:
luck75 does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on individual players without human review.
luck75 does not sell or rent your personal data to any third party for commercial purposes. However, in order to operate the platform and meet our legal obligations, we may share your data with the following categories of third parties:
No Data Sales: luck75 has never sold personal data and has no intention of doing so. Any data shared with third parties is governed by strict data processing agreements that prohibit those parties from using your data for any purpose other than the specific service they are providing to luck75.
luck75 uses cookies and similar tracking technologies on the platform to ensure core functionality, improve your experience, and support our security and fraud prevention systems. The types of cookies we use are:
On your first visit to luck75, you will be presented with a cookie consent notice. You may accept all cookies, accept only strictly necessary cookies, or manage your preferences in detail. Please note that disabling performance or functional cookies may limit some features of the platform.
luck75 does not use third-party advertising cookies or allow external ad networks to place tracking cookies on the platform.
luck75 implements a layered security architecture to protect your personal and financial data against unauthorised access, disclosure, alteration, or destruction. Our key security measures include:
While luck75 applies rigorous security measures, no system connected to the internet can be guaranteed to be 100% secure. Players are strongly encouraged to use a strong, unique password for their luck75 account, enable two-factor authentication where available, and never share their login credentials with any other person.
As a luck75 player, you hold the following rights in respect of your personal data. These rights may be exercised at any time by contacting our support team at [email protected]. We will acknowledge your request promptly and respond in full within thirty (30) calendar days.
Request a full copy of all personal data luck75 holds about you, free of charge.
Request correction of any inaccurate or incomplete personal data held on your account.
Request deletion of your personal data where no legal obligation requires us to retain it.
Ask luck75 to temporarily halt processing of your data while a dispute or complaint is resolved.
Receive your personal data in a structured, machine-readable format for transfer to another service.
Object to processing of your data for direct marketing purposes — opt-out takes effect immediately.
Please note that certain rights — particularly the right to erasure — may be limited where luck75 is required by law to retain your data. For example, AML regulations require us to retain transaction records for a minimum period regardless of account closure. We will always explain any such limitation clearly when responding to your request.
luck75 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention schedule applies:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal / AML obligation |
| Transaction and financial records | 7 years from transaction date | AML / tax compliance |
| Identity verification documents | 5 years post-account closure | KYC / AML obligation |
| Betting and gaming history | 5 years from date of activity | Regulatory requirement |
| Customer support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing consent records | Until consent is withdrawn + 2 years | Consent / legal compliance |
| Technical and access logs | 12 months on active systems | Security / fraud prevention |
| Self-exclusion records | Indefinite (player safety) | Responsible gaming obligation |
After the applicable retention period has elapsed, personal data is either securely and permanently deleted from all luck75 systems, or anonymised in such a way that it can no longer be linked back to any individual player. Anonymised aggregated data may be retained indefinitely for statistical and analytical purposes.
luck75 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes mandatory age declaration and identity verification steps designed to prevent underage access.
If luck75 becomes aware that personal data has been collected from an individual who is under 21 years of age, we will immediately suspend the account, delete the personal data collected, and void any transactions made during the period of underage access. Any funds deposited during this period will be returned to the originating payment method after verification.
If you believe a person under 21 has registered on the luck75 platform, please notify us immediately at [email protected]. We take all such reports extremely seriously and will act without delay.
Parental Controls: We strongly encourage parents and guardians in Pakistan to make use of available internet filtering tools to prevent minors from accessing online gambling platforms. Free parental control software is widely available for Android and iOS devices commonly used in Pakistani households.
luck75 operates infrastructure that may be located in jurisdictions outside Pakistan. Where your personal data is transferred to and processed in countries outside your home jurisdiction, luck75 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.
The safeguards luck75 relies on for international transfers include:
By using the luck75 platform, you acknowledge that your personal data may be transferred internationally and consent to such transfers occurring in accordance with the safeguards described in this section.
luck75 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email to the address on file and by displaying a prominent notice on the luck75 platform for a minimum of thirty (30) days prior to the changes taking effect.
The "Last Updated" date at the top of this Policy will always reflect the most recent revision. We encourage all players to review this Policy periodically, particularly before making deposits or engaging in new platform features. Continued use of the luck75 platform following notification of changes constitutes your acceptance of the updated Policy.
If you disagree with any material changes to this Privacy Policy, you have the right to close your account before the changes take effect. Please contact our support team for assistance with account closure.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how luck75 is handling your personal data, please reach out to our dedicated privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently.
You may contact us using the following details:
Please include "Privacy Request" in your subject line and provide your registered account username so we can locate your records efficiently. We aim to acknowledge all privacy requests within 48 hours and resolve them fully within 30 calendar days.
luck75 takes all privacy complaints seriously. If you feel your concern has not been adequately addressed, you retain the right to escalate the matter to the relevant data protection authority in your jurisdiction.
Whether you want to access your data, request a correction, or simply have a question about how luck75 handles your information — our team is ready to help Pakistani players every step of the way.
21+ only. luck75 is committed to responsible gambling and data privacy for all Pakistani players.